Privacy Policy

WebOil.co.uk values your privacy and we take great care to protect any information you provide us with. Please read our Privacy Policy as explained on this page for details on how we use such information:

The information we derive from customers helps us to personalise and continually improve the service we offer on WebOil.co.uk.

We use the information to provide quotes, process orders, deliver products and/or services, process payments; to communicate with you about orders, products, services and promotional offers; to seek your feedback on the service and to recommend products or services that might be of interest to you.

We also use this information to prevent or detect fraud or abuses of our website and to carry out technical, logistical or other functions to improve the service.

  • We only ask for personal information that is required to provide our services.
  • We will only use this information to satisfy the purposes for which it was collected.
  • We'll tell you what information we have recorded about you.

If you would like any personal information changed or deleted, just ask.

Your email address

We do not know your email address unless you give it to us. We only record your email address if you send us a message, request an online quotation for your heating or diesel requirements or by completing an online form.

If you have consented to receive marketing from us, but do not want to receive any correspondence from us in the future, please contact us to unsubscribe info@weboil.co.uk

How we use this information

Any personal details you provide us with will only be used to contact you or to satisfy the purpose for which it was collected. We use statistical information to improve the content of our website and analyse what pages people visit.

Who has access to your information?

We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities (e.g. suppliers). We take steps to ensure that these third parties put in place adequate security to protect your personal information and to ensure that your personal information is not processed other than in accordance with the terms of this Privacy Policy. We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information to others for use in mailing lists or databases.

Future Variations

If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Corrections

Upon request, we'll tell you what information we have recorded about you. If any of the information is incorrect, or you want us to remove all information about you, please contact us and we'll amend it promptly.
If you have any concerns about this Privacy Policy, please contact us here

How we use cookies

What are cookies?

Cookies are small text files that are stored on your device by a web browser (e.g Internet Explorer). Cookies contain information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, please visit the official ICO website at www.ico.gov.uk, www.aboutcookies.co.uk or www.whatarecookies.com.

What do cookies do?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you've ever placed an order, had to leave our site and returned later to find your order still showing as available to complete, this is an example of one of our cookies in action.

How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and the important role they play in your onsite experience.

Managing Cookies

Can I disable cookies from your website?

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your experience with us and mean that you only have limited access to personalised areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don't wish to enable cookies, you'll only be able to browse the site.

How to check cookies are enabled for PC

Internet Explorer

  • Click 'Tools' in the menu bar at the top of your browser and select 'Internet Options'
  • Click the 'Privacy' tab and set the slider to medium to allow cookies

Google Chrome

  • Click on 'Tools' in the menu bar at the top of your browser and select 'Options'
  • Click the 'Under the Hood' tab, in the 'Privacy' section select the 'Content settings' button
  • Now select 'Allow local data to be set'

Mozilla Firefox

  • Click on 'Tools' in the menu bar at the top of your browser and select 'Options'
  • Select the 'Privacy' Icon and click 'Cookies'
  • Select 'Allow sites to set cookies'

Safari

  • Click on the Cog icon at the top of your browser and select 'Preferences'
  • Click on 'Security'; check the 'Block third-party and advertising cookies' box
  • Click 'Save'

How to check cookies are enabled for Macs

Safari

  • Click 'Safari' at the top of your browser and select 'Preferences'
  • Select 'Security' and 'Accept Cookies'
  • Select 'Only from site you navigate to'

Mozilla Firefox

  • Click 'Firefox' button at top of browser and select 'Privacy' panel
  • Select 'Firefox will' and select 'Use custom settings for history'
  • Check 'Accept cookies from sites and 'Accept third-party cookies'
  • Select Keep until 'they expire' and click 'OK'

Internet Explorer

  • Click 'Explorer' at the top of your browser and select 'Preferences'
  • Scroll down to 'Cookies' and select 'Never Ask'

Opera

  • Select 'Menu' from the top of your browser and click 'Settings'
  • Select 'Quick Preferences' and click 'Enable Cookies'

Cookies we use

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